Privacy & legal

Privacy Policy

Last updated: 13 May 2026

1. Introduction

Welcome to TriniBids. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services in Trinidad and Tobago.

By using TriniBids, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

Account Information: Name, email address, phone number, password, and profile picture.
Identity Verification: Government-issued ID and proof of address for seller verification.
Payment Information: Bank account details, payment card information processed through our secure payment partners.
Transaction Data: Bidding history, purchases, sales, and communication with other users.
Device Information: Device type, operating system, unique device identifiers, and mobile network information.
Location Data: General location information to provide localized services within Trinidad and Tobago.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our bidding platform
Process transactions and send related notifications
Verify user identities and prevent fraud
Send promotional communications (with your consent)
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Comply with legal obligations under Trinidad and Tobago law

4. Information Sharing

We may share your information in the following situations:

With Other Users: Your public profile, seller ratings, and bid history may be visible to other users.
Service Providers: We share data with third-party vendors who perform services on our behalf, such as payment processing and customer support.
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities in Trinidad and Tobago.
Business Transfers: In connection with any merger, sale, or acquisition of our business.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure socket layer (SSL) technology
Regular security assessments and updates
Access controls and authentication measures
Employee training on data protection

6. Your Rights

Under the Data Protection Act of Trinidad and Tobago, you have the right to:

Access your personal information
Correct inaccurate or incomplete data
Request deletion of your personal information
Object to processing of your data
Withdraw consent at any time
Lodge a complaint with the relevant data protection authority

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be kept for up to seven years as required by Trinidad and Tobago tax and financial regulations.

8. Children's Privacy

TriniBids is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Terms of Service

By using TriniBids, you agree to:

Provide accurate and complete registration information
Maintain the security of your account credentials
Not engage in fraudulent bidding or selling practices
Comply with all applicable laws of Trinidad and Tobago
Not use the platform for illegal activities
Respect other users and maintain appropriate conduct

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

TriniBids Limited

Email: privacy@trinibids.com
Phone: +1 (868) 555-BIDS
Address: Port of Spain, Trinidad and Tobago